Student Success

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Incoming Student Questionnaire

Program Status: Implementation

The Incoming Student Questionnaire will help identify first-year students who may benefit from additional support and extended onboarding before the academic year begins.  The goal of the Questionnaire is to help students who may have additional challenges in their path to graduation and align a student's academic major with their professional aspirations. Additionally, the questionnaire will assess if a student has taken all the necessary steps and actions to enroll in classes.  With the Incoming Student Questionnaire, we hope to further support students by assessing and addressing student needs and challenges before classes even begin. 

Accomplished

  • Spring Survey email invitation survey was sent to 349 new Spring-enrolled students on March 24th and closed on April 1st.
  • In total, 349 new degree-seeking undergraduate students received the questionnaire invitation, and 267 completed the survey with an overall response rate of 53%, including incompletes, and 49% with complete submissions only.
  • 39% of respondents identified as a returning student, 39% identified as an adult learner, and 26% reported that they worked full time.
  • All survey respondents who indicated needing additional support were connected with appropriate staff.
  • Orientation agreed to allow the survey to be sent out to students after each orientation throughout the summer.
  • Three rounds of the survey will go out throughout the summer post-orientations.
  • Committee reviewed and agreed to a fall timeline.

In Progress

  • Working with admissions to utilize the applicant portal for questionnaire communication
  • Working with admissions to coordinate pacing of the questionnaire to ensure alignment with admissions and orientation efforts and communication.
  • Considering utilizing Slate to send out survey in future iterations
  • Continuing to review workflow to understand who will contact students and when
  • Creating more response templates for advisors
  • Coordinating timing of outreach. Team will continue to review the escalation matrix and review/coordinate responses
  • Further discussion to track the effectiveness of outreach is ongoing.

Project Team

Sponsor: Andrea Garrity and Randi Harris
Project Lead: Ilka Bailey
Project Manager: Pamela Bock
Project Team: Ilka Bailey, Beth Harris, Becki Ingersoll, Shayn Snyder, Caitlin Sweeney, Cori Watkins
Collaborators: Undergraduate Academic Advising (UAA), OSS, TRSRC