PROJECT STATUS: IMPLEMENTATION and ASSESSMENT
At PSU, there is currently not a streamlined, single process for students to request emergency aid. Current processes have different intake, eligibility, and access points which results in inequity. At times, a hardship request is completed, only to find that the student is not eligible based on their financial aid award. Meanwhile, multiple solutions (spreadsheets, paper forms, email, and databases) are used to move the request along. Finally, there is no visible centralized way for students to initiate a request. This project seeks to create a student-centered, equitable process that improves access, removes barriers and stigma, and fosters connection to campus supports and resources.