UO Portland

PSU & UO Portland FAQs

Use this as your guide to commonly asked questions. In this document you will find out what services are available, how to schedule an appointment, cost of services, the patient portal and more.

Visit FAQs

PSU & UO Portland Partnership

For over a decade, PSU’s Center for Student Health & Counseling (SHAC) has partnered with the University of Oregon to provide accessible health, counseling, and dental services to their Portland-based students. SHAC provides a dedicated staff member to coordinate student services, help UO Portland students navigate the PSU system, and ensures quality services to UO Portland students. SHAC is conveniently located to the UO Portland campus, and is accessible by Max light-rail or bus.

Cost of Services

Most office visits at SHAC are covered by the University of Oregon (UO) Student Health Fee paid each term. There are additional fees for, but not limited to, prescriptions or over-the-counter medicines, durable medical equipment, diagnostic labs or x-rays, immunizations or injectables, procedures, contraception/devices, acupuncture, and dental services.

Initiating Services

To initiate services, please call SHAC to make an appointment, and notify the scheduler you are a UO student. You will need to arrive early for your first visit so the front desk can provide you access to SHAC's Patient Portal.

SHAC's Location & Contact

Portland State University Campus
1880 SW 6th Avenue, Portland
University Center Building, Suite 200

Paying for Services

A PSU account is created for each UO student. Services not covered by the UO Student Health Fee (including, but not limited to prescriptions, durable medical equipment, labs, x-rays, immunizations, procedures, contraception/devices, acupuncture, dental services) will be billed to that PSU account. If a student has private insurance, they can request a statement to submit to their private insurer for possible payment. For more information on costs or billing visit the SHAC Billings webpage.

Cost & Billing

Setting up CASHNet

UO Portland students can access CASHNet, PSU's online payment portal, by first calling PSU Student Financial Services to request access. More information about student payment obligations can be found on the PSU Student Financial Services website.

PSU Student Financial Services

Dedicated SHAC Staff Member

SHAC provides a dedicated staff member to coordinate student services, help UO Portland students navigate the PSU system, and ensures quality services to UO Portland students. If you are a UO Portland student experiencing difficulty with your SHAC eligibility or with any SHAC service, please contact Conlan Morgan, SHAC Front Office Manager, at conlan2@pdx.edu or 503.725.2800.

Contact SHAC

Did you know that when you use the following services at SHAC, they are reimbursed to you at 100%*?

Acupuncture (limited to 4 visits per term)
Birth control administered or placed at SHAC
Vaccines
Covid Testing
ADHD Testing
Labs/Screenings that are done in-house at SHAC (e.g., pregnancy, rapid strep, covid test, rapid HIV, etc.)
X-rays that are done in-house at SHAC
EKG
In-house procedure fees
Dental: Only impacted wisdom teeth removal is covered on SHIP, no other dental services are covered.

Labs and X-ray done outside of SHAC are NOT covered at 100% and you are subject to deductible and coinsurance of your UOSHIP. Labs drawn or collected inside SHAC (e.g., blood work or Pap test) but sent to Quest are considered outside of SHAC. Contact the UO insurance team for questions.

*Your student account will be billed for any SHAC expenses. SHAC’s Insurance Coordinator will be able to help you get reimbursed for eligible SHAC expenses. Please email insurancehelp@pdx.edu.

Questions about UOSHIP? Email: UOstudentinsure@uoregon.edu