BE603 Lean Business Processes

About This Course

Lean principles can be applied to any industry and any function. However, it requires a little creativity to extrapolate the traditional manufacturing examples for the office. In this course, "this won't work here" is addressed by examining Lean principles from an office perspective.

This course builds on the concepts learned throughout the Process Improvement program, but all of the examples and discussion will focus on business support functions, such as finance, accounting, planning, marketing, communications, training, and purchasing.

Course Snapshot

Format	The course is delivered remotely, with a blend of virtual live sessions and self-paced activities.
Frequency	Once per year
Length	One week with a 15-hour workload. Please check the schedule for live session dates and times.
Cost	$649

Process Improvement

Process improvement methodologies take organizations to the next level by introducing efficiencies that use proven traditional methods to address modern-day challenges — in any industry and any function...

Process Improvement

What You’ll Learn

Upon completion of this course, students will have gained the knowledge to:

Identify their function in their organization's value chain;
Identify eight types of waste in the office;
Apply just-in-time and takt time to the office;
Create a daily management system for the office;
Create simple, standardized work for the office;
Understand Lean culture in the office.

The Learning Environment

The course is delivered remotely, with a blend of synchronous and asynchronous activities. Virtual live sessions provide opportunities to engage with the instructor and other students in real-time and self-paced activities give students the chance to work through content on their own schedule.

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Courses in the Process Improvement Certificate Track

Enrolling in the full certificate program allows for more comprehensive learning in regard to process improvement. Required and elective courses are:

Course Schedule

Courses may be taken individually and in any order unless otherwise noted. Six courses are required to complete the certificate. If pursuing the certificate, all courses in the certificate program must be completed within three years. Visit the program page for a recommended sequence.

Meet the Instructor

Maria Grzanka

Maria Grzanka is a principal consultant with Lean Portland and Quantum Leaders. She has 20 years of experience in process improvement and operations leadership, including working for XPO Logistics, Vestas, and Tektronix....

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