Service Description
Google Voice is available to full-time University employees for calls, text messages, and voicemail. You can use Google Voice to dial or text domestically or internationally using a web browser, mobile device, or traditional desk phone.
Service Details
Google Voice supports several different types of phone numbers:
- Standard line: a phone number for a specific full-time employee
- Shared line: a phone number for a role, place, or thing -- often used for conference rooms, labs, student worker stations, or front desks
- Ring group: a phone number that rings two or more existing Google Voice phone lines -- often used as a department’s main phone number
- Auto attendant: a phone number answered by an automated announcement and/or small phone tree -- often used as a department’s main phone number (sometimes in conjunction with a shared line or ring group)
Google Voice phone numbers of separated staff are returned to the general pool as part of employee offboarding, to be reassigned to active users. Unused Google Voice phone numbers are returned to the general PSU pool after 180 days of inactivity, in consultation with Technology Coordinators.
Availability
This service is available to the following groups:
Charges and Fees
Standard lines are free of charge for employees of E&G-funded units; Auxiliary units pay $37.50/month per user. Shared lines, Ring groups, and Auto attendants are free of charge for everyone. Optional physical desk phones are available for $132.25 (purchase) plus $65 (installation).