Student Employment

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ACADEMIC REQUIREMENTS | EMPLOYMENT-AT-WILL | POSITION MGMT | POSITION DESCRIPTIONS | WAGES | INTERNATIONAL STUDENTS | RECRUITING & HIRING | MANAGING | RECOGNITION | SEPARATION | RECORDS MGMT

 

Employment in these positions provides students with valuable work skills as well as income to assist with their educational goals. This section is designed to support supervisors in effectively mentoring and directing the work of student employees. It includes policies, procedures, and practices to support student employees in their professional development. All those who supervise or direct the work of students must do so consistently, in compliance with federal and state laws and the values and policies of the University.

Additionally, the Office of Human Resources (askhrc@pdx.edu) is here to support student employees and their supervisors throughout the employment experience.

“Student employee” refers to students who are working for Portland State University (PSU) in a position that requires student status and are paid wages through the University. Student employees may perform work on or off-campus. PSU is the single employer of record for student employees even if the student provides services to more than one department.

Academic Credit Requirements

Minimum Credit Requirements

"Student employee" status requires individuals to maintain a minimum number of credit hours per term. This requirement must be monitored by the student's supervisor or designated representative.

  • Undergraduate students: 6 credit minimum
  • Graduate students: 5 credit minimum

Falling below minimum credit requirements may impact a student's tax deductions and exemptions. Contact Human Resources for more details. 

Exceptions

The following may allow a student to retain their position as a "student employee" while not satisfying the minimum credit requirement.

  • Final term before graduation where the credit hours needed to graduate are less than the number required to work on campus. 
  • A graduate student is working on their thesis, or other cumulative project, and the credits they need to graduate are less than the number required to work on campus. This does not have to be the final term before graduation. 
  • International students must submit the appropriate reduced course load request to the Office of International Affairs. 
  • A student has declared a "Grace Term" or "Term Off". See restrictions below.

Term Off

Student employees may work while not enrolled for a maximum of ONE term per calendar year. This is commonly referred to as a “grace term” or “term off.” 

  • May not be the student employee's first term of employment.
  • May not be back-to-back terms. 
  • Student employees must notify and receive approval from the following in advance of their planned "term off"
    • Supervisor(s)
    • Director of Financial Aid or designee, If the student employee's position is paid for by Federal Work Study Program, AND is declaring a term other than summer. 
    • International Students: Submit an appropriate reduced course load request to the Office of International Affairs.

If a supervisor wants to continue employing an individual who does not meet the credit requirements, the position MUST be changed to a temporary appointment. Contact the department’s HR Partner for more details.

Academic Probation or Academic Warning: Students on Academic Probation or Academic Warning may still work on campus so long as they meet the credit requirements.

Academic Withdrawal: If a student employee withdraws from the University, their status as a “student employee” must end by the close of the pay period during which the student withdrew. Supervisors should make clear to student employees that it is the student’s responsibility to communicate changes in enrollment status to their supervisors. If the student drops all classes and continues working, the position must be changed to a temporary appointment.

Graduation: Graduating student employees may continue working in a student appointment through the end of the pay period in which graduation falls, but not beyond. Graduating students pre-registered or admitted for classes at PSU (e.g., graduate school) may remain a student employee during the intervening term. Rules for international students may be different and the Office of International Affairs should be contacted with any questions.

Post Baccalaureate and Non-Degree-Seeking Students: Students who continue at the University after graduation in post-baccalaureate or non-degree-seeking status must continue to meet the academic credit requirements to be eligible to hold student employment positions.

Academic Eligibility Check

To determine if a selected applicant meets the minimum student enrollment requirements:

  1. In BANNNER, go to SFAREGF. Access to SFAREGF may be requested through the OAM Access Requests (OAR) form. Instructions on the OIT website.
  2. Input the four digit year followed by 01 for Winter term, 02 for Spring term, 03 for Summer term, or 04 for Fall term.
    1. Example: 202501 =  Winter term 2025
  3. Enter the student’s ID, then press "Alt + Page Down" on the keyboard to see registration.
  4. Look at “total credit hours” to verify they meet the above requirements.

Federal Work Study positions: Check for the Certificate of Eligibility verifying financial aid award.

  • Be aware that this document has an expiration date, usually October 31st of each academic year, and that the award may no longer be available after this date.
  • Federal regulations require that position descriptions be prepared and filed annually with Financial Aid for each job that Federal Work Study position students fill.

Employment-At-Will

Student employees at PSU are “at will” employees. This means that either the student employee or the University may terminate employment without notice, at any time, and for any reason not prohibited by law.

  • Supervisors should consult Human Resources regarding un-willful terminations.
  • A supervisor of a student employee may not change the “at-will” nature of the employment relationship.

Supervisors may not terminate or otherwise adversely affect the employment of employees, including student employees, on the basis of a protected classification (e.g., because of the employee’s race, color, national origin, sex, religion, sexual orientation, et. al.) or for reporting the employer’s illegal conduct.

Supervisors are required to participate in the Learning Module “Preventing Prohibited Discrimination and Discriminatory and Sexual Harassment Training for Employees".

Supervisors should be mindful about acceptable practices for ending the employment relationship with student employees in a professional manner.

Student Position Management

Types of Student Positions

Graduate Assistantships are uniquely administered and are not addressed on this page. For information about Graduate Assistantships, visit the Graduate School website.

All PSU student jobs are hourly, are overtime-eligible, and require submission of monthly time sheets authorized by the supervisors, and processed through HR Payroll

  • Regular Wage: Paid for in full by department funds. These positions are made available based upon the department's business needs and budget.
  • Work Study: Funded primarily through Federal Work Study awards received by the student and administered through the Office of Financial Aid. Generally, the federal subsidy for these positions is approximately 90% of wages. Hiring departments may elect to hire only work study students as a way of managing the cost of hiring student employees, however because of the small number of students that have been awarded Work Study funds, it may limit the pool of student job candidates. See "Federal Work Study Program" below for more information.
  • International: A subset of Regular Wage jobs. Eligibility determined by visa status. See International Students page for more details.

Combination Hourly Student Employee & Graduate Assistant - There are occasional situations where a student may hold a Graduate Assistant (GA) position earning tuition remission and a stipend, and also work in a PSU Regular Wage position on an hourly basis. GAs must adhere to the terms of their appointment, including approximate number of hours per week. For example, a .49 FTE should work no more than 20 hours per week.

Students and their supervisors must be mindful of the rules governing Graduate Assistantships as well as the rules for hourly student employees. It is critical that students working in this combination status understand that all hours worked (regardless of position) are cumulative and count toward their maximum hours as Graduate Assistants and hourly student employees. Talk with your GA employees about any other employment at PSU to avoid breaking the .49 FTE rule.

Federal Work Study Program (FWSP)

PSU encourages all units on campus to employ students as part of the staffing mix in their work groups. In addition to the positive impact of working on campus for students, there are many benefits for the departments.

Federal rules and regulations regarding the Federal Work Study Program can be complex and may change from year to year. Supervisors should contact the Office of Financial Aid and Scholarships if any questions arise. Please visit the Financial Aid website for more information regarding the Federal Work Study Program.

Although the subsidy ratio is subject to some change from year to year, on average (FWSP) covers 90% of the cost of qualified student wages.

University departments employing Work Study Students must adhere to all employment laws, in addition to the rules governing this Federal program. The FWSP does not authorize or pay for overtime, so if an employee works over 40 hours in one week, 100% of the overtime will be charged to your department.

Departments and students must be diligent in carefully monitoring the distribution of the Work Study funds over the course of the academic year in order to avoid budget overages.

Details about the FWSP and Procedural Steps for Students

FAFSA forms: To receive Work Study funds, students must first complete the FAFSA application and qualify according to federal guidelines. More information on the FWSP is available from Portland State's Financial Aid department.

Certificate of Eligibility: Students awarded Work Study must present a Certificate of Eligibility, available in the Office of Student Financial Aid, to their employer.
Overtime not Covered: The FWSP does not authorize or pay for overtime, so if the employee works over 40 hours in one week, overtime will be charged 100% to the employing department.

Multiple jobs: Students may hold multiple jobs on campus. It is the responsibility of the student employee to monitor the limit. However, it is advisable that supervisors talk with the student employee about the combined schedules and accumulating work hours.

Off-Campus Work-Study: Often there are positions available with government and community service agencies that have signed contracts with PSU to provide Work Study employment for PSU students. Students working in these specific off-campus positions are still considered PSU student employees. These positions are also listed through the office of Advising & Career Services. Please visit the Portland State University Handshake website for off-campus work experiences.

Summer Term Work Study: Summer is considered the first term of the financial aid year. Students may be eligible to use their Federal Work Study Award during the summer.

Advising & Career Services Web Site Listing: Work Study jobs are listed in the Handshake section of the Advising & Career Services website. Supervisors should post open positions through this online listing.

Writing Effective Position Descriptions

A position description clarifies the position’s purpose, defines essential functions of a job, and provides a framework for assessing job performance. It should list the minimum qualifications and set clear expectations for the employee who is hired. Position descriptions should be reviewed, written and/or revised for each recruitment.

Consider the following prior to writing the job description:

  • What prior experience or training is needed and does the department have time and capacity to train a student employee?
  • Is the department looking for someone whose field of study is related to the department’s work? 
  • Is prior customer service experience required or strong aptitude in this area and/or strong interpersonal skills?
  • How important are analytic or problem solving skills to the department’s needs, will the student employee work independently or need close supervision? 

Position descriptions should provide realistic expectations as well as minimum qualifications. Also consider:

  • Physical requirements: lifting, walking, sitting, standing, repetitive motions, etc.
  • Soft skills: Ability to handle customer service interactions, written communication, or organize disparate points of incoming information. 
  • Work environment: Quiet office setting, frequent interruptions, outside in all types of weather, etc.
  • Special licenses or certifications that are preferred or required
  • Minimum GPA set by department. Note: Must be included in recruitment announcement or provide sufficient advance notice of a change in policy or practice

The job description should be used to form interview questions to determine the presence of preferred skills, knowledge, and abilities. 

Note: Position duties outlined in the SEIU Collective Bargaining Agreement for staff in classified positions may not be filled with student employees. Questions regarding this may be directed to the department’s HR Partner or the HR Compensation Team.

Student Employee Wage Structure and Procedures

Position duties, defined in a well-written and up to date position description, are the basis for determining placement in the Student Wage Structure and setting student pay rates.

  • Students must be paid at least minimum wage.
  • Any wage rate over the "Student Employee Wage Cap" requires advance approval by Human Resources.

Position level is determined by the following: duties assigned, level of skill and years of experience required.

Student Employee Level (See Level Description Below)

2024-25 Minimum2024-25 Maximum

1. STUDENT EMPLOYEE ENTRY LEVEL

Assumes basic knowledge required to perform such tasks as, but not limited to: data entry, filing, general office work, retail services, lawn care, making deliveries, mail processing, photocopying, and basic computer operations. Often performed within the first year of service in the position.

$15.95$17.20

2. STUDENT EMPLOYEE INTERMEDIATE LEVEL

Positions require special training that a student may have acquired while working in an Entry Level position within your department or have gained the training in some other way or may be complex in nature. Work is analytical, technical, and based on acquired skills and/or certifications. Requires a minimum of 1+ years of experience.

$16.20$18.20

3. STUDENT EMPLOYEE ADVANCED LEVEL

Positions require that a student possess a special skill or combination of special skills that may have been acquired through experience prior to being hired or through course work or both. Provides leadership in an area of expertise. Positions work independently and are highly technical in nature. May act as lead to other student employees. Preferred 2+ years of experience.

$16.45$20.45

4. STUDENT EMPLOYEE PRE-PROFESSIONAL LEVEL (Requires pre-approval by Human Resources)

Pre-professional positions will be filled as an exception that may happen on rare occasions and must be authorized by Human Resources. Highly technical and specialized area of expertise is required. Will perform work with expertise generally surpassing that needed for an advanced level. This work will be pre-professional in nature and will entail the most complex and intricate tasks performed by student employees at the University. Pre-professional positions will be filled as an exception that may happen on rare occasions and must be authorized by Human Resources.

$20.46$23.95

5. STUDENT EMPLOYEE PERFORMING AT AN EVENT (Requires pre-approval by Human Resources)

This job class is suitable for work involved in performing at events, such as but not limited to, playing musical instruments, DJ, etc. Performance based positions may be filled on rare or infrequent occasions and must be pre-authorized by Human Resources to qualify for a pay rate exception. 

$20.46 + 

Student Employee Wage Cap Exceptions

To pay an hourly student employee a wage higher than the Level 3 maximum requires special approval from the Office of Human Resources. Click here for The Request to Pay a Student Employee above The Wage Cap form.

  • A Wage Cap Exception, once authorized, will continue for that student employee in that position and at the approved pay rate for the student's duration of employment, unless a time frame is stated in the Wage Cap Exception Form or the pay rate is superseded by an authorized successor Wage Cap Exception request.
  • To request a Wage Cap Exception, hiring departments will route the signed and scanned form to the specially designated "overcap" email at this address: overcap@pdx.edu. The HR Employment Team will review the request and respond directly to the requesting department for further clarification, modifications and/or approval. The HR Employment Team will process internally to the payroll unit.
  • The Request to Pay a Student Employee above The Wage Cap must be received in Human Resources by the 10th day of the month to be reviewed and approved for an implementation date of the 16th of the same month. The new pay will be effective in the paycheck of the following month. 
    • Example: If the request is received in Human Resources by July 10th the new pay rate will be implemented beginning with work performed on July 16th and be applied to hours worked during the pay period from July 16-August 15 and reflected in the paycheck received on August 31st.

Questions about the Wage Cap Exception process should be directed to the department’s HR Partner or to employment@pdx.edu.

International Students

International student employees must follow rules set down by the federal government when working on or off campus while attending institutions of higher education. Supervisors must be aware of these special considerations.

Work Eligibility

International students are eligible to work on campus. F-2 dependents are not. Students in both categories are required to have written permission from the Office of International Student and Scholar Services (OISSS) before starting their first on-campus job here.

This written permission facilitates:

  • attaining a Social Security number (for which they are otherwise ineligible) and
  • entry into the PSU payroll system

Students on J-1 visas must have written permission from their J-1 Student Advisor before beginning each on- or off-campus employment opportunity. This written permission is employer and job-specific. It is not transferable. Employment authorization for J-1 students is given in 12-month increments and must be renewed if the student wishes to work longer.

All references to international students on this page assume that the student has an F-1 or J-1 visa. International students are responsible for knowing the requirements and limitations of their immigration status. 

Social Security Card Requirements

An international student must have a Social Security card to be employed on campus. If an international student does not have a Social Security card, the supervisor must complete the employment section of the F-1 On-Campus Employment Authorization Form

The student may then submit this form to their International Student Advisor and Social Security Administration.

  • The Social Security Administration Office will issue the international student a receipt. PSU’s HR Office will accept the “receipt” as proof of employability until the international student receives the social security card in the mail.

Visit OISSS's page on Social Security Numbers for more information. 

Enrollment And Work Hours

Federal regulations allow international students on F-1 and J-1 visas to work up to 20 hours each week while the university is in session. If they work more than this, they will violate their immigration status and may need to return to their home country, breaking off their course of study. It is very important that this limit not be exceeded. Questions about this rule may be directed to the Office of International Student and Scholar Services. 

The academic term is considered to be "in session" from the first day of the academic term through the Saturday following finals week. Students may work more than 20 hours per week during the breaks between terms and during the summer term unless they are enrolled full-time in summer. While it is the student's responsibility to monitor the number of hours they work each week, supervisors are strongly encouraged to help students keep an eye on this and to never ask students to exceed the federally set limit.

International students may begin working on the PSU campus up to 30 days before the start of their academic program. If they are transferring to PSU from another U.S. institution, it may be possible for them to begin working earlier than this. 

Generally, international students must carry a full course of study each term except their vacation term (usually summer).

  • Undergraduate and post-baccalaureate students are required by federal regulations to register for at least 12 credits each term;
  • Graduate students must register for at least 9 credits each term.

There are some exceptions to these credit requirements - as long as students are considered to be maintaining their immigration status and meeting HR requirements, they may still be allowed to work on campus. Some of these exceptions include academic reasons, medical reasons, the final term of study, and graduate thesis/dissertation/project. Please contact OISSS with any questions.

In some cases, international students may be allowed to work more than 20 hours per week. If a student is doing work that is directly related to their program of study, they may be eligible for Curricular Practical Training. Some students may have authorization from the Federal Government that allows them to work additional hours. These exceptions are rare and should be checked with OISSS.

Performance Management

If an international student is having difficulty with employment which appears to be culturally-based, the student or supervisor may refer to the OISSS, HR, or the Office of Global Diversity & Inclusion for assistance. All international student employees are subject to PSU policy and state and federal labor laws.

After Graduation

On-campus employment authorization ends the Friday of finals week when an international student graduates. The student is responsible for monitoring this date. International students are NOT allowed to work beyond the term in which they complete their degree requirements, unless they are enrolling in a new program of study at Portland State in the next available academic term (or the coming fall term if they graduate in spring). In this case, the student may work on campus during the time between the end of their first program of study and the beginning of their second program of study once their new I-20 has been issued.

Recruiting

Where to Advertise a Student Job

The easiest and most effective way to reach a large audience of students is to post a position on “Handshake,” the online jobs database maintained by Advising & Career Services. Supervisors can submit a position announcement, manage applications, and schedule interviews. Call or email to have a position removed once the vacancy has been filled. Advising and Career Services.

The Selection Process

Supervisors may consider forming a selection committee of department members when hiring student employees. Include two or three people to review applications and participate in interviews. It is important for the hiring department to be thorough in evaluating candidates against the minimum qualifications and position description. The following resources will help create an effective application screening and interviewing process.

View the Search and Screen Matrix for organizing a search

Interviewing Tips

One of the keys to a successful search is the interview process. Developing a plan from initiating the search through to selection will enhance your chances for success.

Applicants should be sent a link to the EEO survey (Suggested Email Language). Please consult with the department’s HR Partner for best practices.

The purpose of an interview

  • Assess essential skills (including technical, communication and behavioral skills)
  • Allow the candidate to fully explain and expand on their relevant experience
  • More fully describe the purpose and role of the position

Before the interview

  • Make sure the candidate knows where to go and how to get there. Ensure someone is available to greet them when they arrive.
  • Consider giving the candidate the interview questions a few minutes ahead of time, so they know what to expect. This will help them feel more comfortable, and likely provide more complete and applicable answers.
  • Avoid small talk before or during the interview that may lead the candidate to talk about their personal life or protected class information. Refer to the table below for questions & areas to avoid.

Interviewing

  • Be on time
  • Make the candidate feel comfortable by offering water or coffee
  • Introductions:
    • Have everyone introduce themselves
    • Explain the interview process, including how much time has been allotted
    • Describe the position and how it ties into the organization
    • Describe the mission and culture of your department
  • Allow enough time for the candidate to ask questions at the end
  • Encourage the applicant to do most of the talking
  • Ask the same basic questions of all candidates and follow-up with specific questions related to each candidate's work experience as applicable.
  • Describe the process & timeline for next steps, including when they will be notified of a decision
SubjectDon't AskAsk Instead
AgeWhat is your date of birth? What year did you graduate from high school?If hired, can you provide proof that you are of legal age?
Race/EthnicityWhat is your race? What is your ethnicity?None!
ReligionWhat is your religious affiliation? What church do you belong to? What religious holidays do you observe?None! If you are trying to determine whether an applicant is available to work weekends or holidays, you may ask “Are you available to work weekends and/or holidays if needed?”
GenderAre you male or female?None!
CitizenshipAre you a U.S. Citizen? What country are you a citizen of?Are you eligible to work in the U.S. indefinitely for any employer? Will you require sponsorship now or in the future?
National Origin/AncestryWhat is your nationality? What is your native language? Where were you born?Are you eligible to work in the U.S. indefinitely for any employer? Will you require sponsorship now or in the future?
Arrests and ConvictionsHave you ever been arrested or charged with a crime?Have you ever been convicted of a crime?
Marital or Family StatusAre you married? Do you have children? Are you planning on having children? What daycare provisions have you made? Are you pregnant?This job requires frequent travel/work on weekends, etc., are you willing and able to do this when needed? Are you willing to relocate?
Military ServiceWhat type of discharge did you receive?What type of training or education did you receive? 

Organizations

List all social organizations or clubs you belong to?List all professional, trade, organizations you belong to.
Disabilities

Do you have any disabilities?

Are you able to perform the essential functions of this position with or without reasonable accommodation?
Hobbies or ActivitiesWhat are your hobbies? Do you work out? What do you like to do in your free time?None!
History of Drug or AlcoholDo you have a history of drug or alcohol use/abuse?None!

Hiring Student Employees

Student employees are hired using the Electronic Personnel Action Form (EPAF). Guides for using this system are linked below:

EPAF Guide

Onboarding and Welcoming Student Employees

New student employees will remember their first day on the job. Supervisors and those who direct the work of student employees have a unique opportunity to make the initial workplace experience a positive one. Genuine consideration and planning ahead will make the difference in assuring a welcoming and professional first day.

The first day is the ideal time to capitalize on students’ excitement about being hired and their genuine desire to be successful. It is the perfect time for supervisors to follow a planned orientation:

  • be sure to cover important topics,
  • set the tone for effective ongoing communication and 
  • clarify position and overall department expectations.

Supervisors should be present to conduct the initial welcome, and may assign others to cover certain topics.

The following can be used as a checklist for the student employee’s first day

University-Level

  • Give a warm welcome and try to reduce any nervousness the new employee may feel.
  • Review the agenda for the first day and have the employee complete all the necessary new hire paperwork for HR, payroll and your department.
  • Review all relevant University policies and procedures that are listed on the HR website. Supervisors have an important responsibility to inform student employees about this information and direct them to the material.

Department-Level

  • Provide a big picture view of the work of the department or unit including the mission, objectives and accomplishments. Let new student employees know how their work will connect with the overall mission. Share organizational charts if available.
  • Review specific department rules and procedures including proper attire for the office, attendance, punctuality and confidentiality rules.
  • Provide a tour of the work area including offices and work spaces, restrooms, lunch and break areas, kitchen, work room, supplies, emergency exits, etc.
  • Review appropriate use of PSU equipment in the department including computer, telephone, fax, photocopier, work room materials, etc.
  • Review emergency procedures for safe and rapid evacuation of the building.
  • Introduce new student employees to other staff members, particularly those they will be working with most often.
  • Set up access such as relevant office keys, relevant computer accounts and applicable departmental system drives, etc.

Individual- and Position-Level 

  • Review the position description
  • Set up work schedules and breaks.
  • Demonstrate and discuss procedures for tracking the student’s time, including signing/clocking in and out.
  • Explain notification procedures in cases of absence, lateness, or planning and requesting days off.
  • Establish a plan for the employee to receive training for job duties and safety training (e.g., heavy lifting, mechanical equipment, hazardous materials).
  • Summarize expectations for student employees, and ask them to sign off on the orientation agenda acknowledging that they participated in this session with you and other applicable staff.
  • Remind the student employee to complete the "Preventing Prohibited Discrimination And Discriminatory And Sexual Harassment Training For Employees" module available via the Office of Global Diversity and Inclusion.

Managing Student Employees

Hours of Work

Student employees are “students first” and their first priority is the fulfillment of academic requirements. Student employee schedules should be revised each term as class schedules change.

  • It is strongly recommended that student employees work 20 hours per week or less. Student employees may not be required to work more than 130 hours per pay period due to the demands of their course loads.
  • International students on F-1 visas are restricted by federal law to work no more than 20 hours per week when school is in session.
  • Students in Graduate Teaching and Research Assistant positions must adhere to the terms of their appointment, including approximate number of hours per week. 

Overtime

Student employees are hourly employees. It is not recommended that students are scheduled for over 40 hours per work week at any time. Since student positions are "overtime- eligible", students must receive overtime pay at the rate of time and one half for all time that is worked over 40 hours in a work week. Reporting Time web page.

PSU is the single employer of record; if a student employee has more than one job at PSU, all hours count toward the 40 hours per week overtime calculation. If a student works over 40 hours in a work week, overtime pay will be distributed equally between the employing departments. Federal work study does not cover overtime wages.

Attendance & Punctuality

Good attendance and punctuality are important to the effective operations of the University. The standard expectation is that student employees arrive to work and are ready to start at their scheduled time. Supervisors should explain notification procedures in cases of absence, lateness; that they should do so in advance of their scheduled shift and should be instructed as to the specific method to communicate (telephone, email, or text). In addition, supervisors should establish procedures for requesting and confirming planned time off.

Supervisors should have a consistent attendance and punctuality protocol for all student employees in their area. The protocol should include these elements:

Statement of Expectation – Student employees are expected to be present  and working at the beginning of their shift. (not just arriving and getting coffee) Student employees must use the sign-in/out system at the start and end of their shifts and when taking breaks and lunch. The system may include getting a supervisor to initial the entries each day, or an automated clock in/out system.

Reporting Absence and Lateness - In cases when student employees are late, ill or absent from work on a scheduled day, they should follow the department’s protocol in advance of the shift start time when possible. They should inform the supervisor about the expected arrival time or absence and the expected duration. They must call, email, or text in advance for each shift they will be absent. This must be done for each occurrence of lateness or need to leave a shift early. The actual time of arrival and departure should be recorded in the timekeeping systems.

Scheduling Planned Time-Off – Students have demanding academic schedules and may want to schedule time off at various times during the school term to prioritize thier studies. Supervisors are encouraged to be as accommodating as possible, and should coach student employees to be proactive in requesting time-off with as much advance notice as possible.Departments should establish a protocol for requesting time-off that may utilize email or a written form to document the request. Supervisors should be timely in responding to the request for planned time-off. In cases when the request falls at an extremely demanding time for the department, supervisors should work with the student employee to make reasonable adjustments to the schedule if possible.

Sign In And Out Systems

In addition to the Web Time Entry system for payroll, departments need to maintain some type of sign-in and out system. (Several departments have implemented an automated clock-in/out system; please speak with HR Payroll Services to learn more about this option.) This can be as simple as maintaining a sign-in/out book with pages for each student in that area, that requires the supervisor’s review and approval of the daily entries. If interested in more information, please ask the department’s HR Partner.

Creating a Developmental Environment

Respect: It is the responsibility of every Supervisor to create a respectful. courteous and appreciative workplace while maintaining a safe and productive environment. Student employees should be accorded the same respect and dignity as all members of the department and it is the responsibility of all employees to comply with PSU’s Professional Standards of Conduct in both word and spirit.

Coaching: All Supervisors and those who direct the work of students should view themselves as workplace coaches. Ongoing and informal instruction, clarification, performance feedback, and offering context and background to information about processes and activities will serve to support the growth and development of student employees. Providing thoughtful, respectful and timely feedback is important for all employee learning.

When giving feedback, supervisors should be sensitive to different communication styles and cultures. Students may have different levels of comfort expressing needs and concerns to their supervisors. Supervisors should ask questions and check for understanding, “Is this clear?” "Do you prefer instructions in writing or by listening?” “May I review your notes?” “Am I explaining this in a way that is helpful?” “What questions do you have for me at this time?” These are examples of how to engage in effective two-way communication.

Be sure to “check-in” periodically with student employees. Visit occasionally and inquire about how their work is going and if they have need of further information, training or support. When a supervisor sees emerging performance issues with a particular student employee, the supervisor should meet privately with the student employee to discuss the problem and potential solutions.

Conduct on the Job: Supervisors should clearly communicate behavioral expectations for student employees and hold them accountable to those expectations. Supervisors are advised to contact the HR Employee Relations team for support with issues of conduct. Doing so early, before a problem escalates is always most effective. It is the managing supervisor's responsibility to ensure that every student employee successfully completes the required "Preventing Prohibited Discrimination And Discriminatory And Sexual Harassment Training For Employees."

Training

A student employee’s training and professional development should continue through the duration of the student’s employment. This continued training can be accomplished through a variety of fun and creative ways. Some examples include:

Job Shadow - The new employee shadows a qualified employee and receives further instruction and 1:1 training.

Staff Meetings - Invite student employees to full meetings, segments of meetings or specific staff meetings where the agenda is well-suited to their work. In certain circumstances, arranging for a student employee to facilitate a portion of a staff meeting may help develop their leadership skills.

Training Workshop - Arrange a training workshop for student employees. A workshop can take advantage of on-campus resources and allow for opportunities to strengthen team communication.

Develop Leadership Skills - Supervisors should continuously provide feedback about leadership opportunities on campus. Encouraging student employees to attend student leadership lunches and the annual student leadership conference is one example.

Conferences - Some departments have a fund specifically allocated for students to attend regional and national conferences. This allows students a professional development opportunity to apply for a grant or scholarship to pay for their registration. This is a great chance for student employees to network and build relationships in their career field.

One-on-One Mentorship - Supervisors hold an influential role with student employees and should provide one-on-one mentorship in an effort to assist development. College is an important time in a student's life and feedback and guidance from supervisors can be key in assisting students with their future goals.

Evaluations

Student employees benefit from feedback about their work performance. Although official performance evaluations are not required by Human Resources for student employees, supervisors may use their discretion to provide performance feedback to their student employees as an informal discussion or through a written appraisal format. Supervisors may use or refer to the Student Staff Performance Evaluation form for more information.

Recognition

There are many methods of recognizing and rewarding student employees. Simple gestures such as a hand-written note of praise or treating a student employee to lunch can carry far more weight than a pay increase. Some departments on campus have recognized students as “employees of the month” while others host potlucks or pizza parties.

Student Employee Appreciation (SEA) - PSU formally recognizes student employees at the annual SEA Week event. The reception typically occurs in April. Departments are encouraged to nominate their outstanding students to be PSU’s Student Employee of the Year. Typically, the nomination form is available in January and due in mid-February. All student employees are invited and the event is a great opportunity staff and faculty to thank student employees for their contributions to the University.

If it Doesn't Work Out

When disagreements, conflicts, and performance concerns in the workplace occur, we are committed to open discussions conducted in a respectful and productive manner. These interactions are guided by:

Conducting Difficult Conversations And Discipline

If a student employee is demonstrating workplace conflict or performance challenges, supervisors are encouraged to discuss the concerns directly with the student employee as the first step to solving the concerns. Such discussions may include, but are not limited to:

  • Clarification of policies and procedures
  • Delivery of performance feedback
  • Restating or modifying goals
  • Additional training
  • Establishing a corrective action plan

Please reach out to HR Employee Relations (hremployeerelations@pdx.edu) for support or coaching to prepare for a performance conversation. 

Separation of Employment

Supervisors should discuss a student employee separation with their own immediate supervisor and with an HR Employee Relations representative before taking any steps to end a student employee's employment. Student employee separations should be handled in a professional and respectful manner. This may be the last opportunity for the supervisor to foster a learning experience for the student employee by speaking plainly and sensitively about the reasons for the separation.

Human Resources provides an exit checklist to guide supervisors through the logistics of this process. The Checklist includes steps to coordinate the return of university property, removal of access, and other actions including:

  • Final pay requirements (also found on the Wage & Hour Laws page)
  • Collecting keys, equipment, ID, access cards, and supplies
  • Discontinuing or transferring systems access
  • Removing website references
  • Verifying that all reimbursement funds due to your employee have been issued
  • All electronic and paper files are turned in or shared with the supervisor

Records & Retention

Pursuant to Oregon Administrative Rule 166-475-0095, a student's employment records must be maintained for the following lengths of time:

  • 5 years after employee separation for work-study student records
  • 3 years after employee separation for other student employee records

Recruitment records need to be retained for 3 years. Departments must ensure that official documents such as performance evaluations are sent to HR to be filed in the student’s official personnel file.

Supervisors should not keep copies of medical documentation for student employees. Forward any copies of medical documentation provided by student employees to HR.

Student employees have a right to review their official personnel file. To do so, students should contact the Office of Human Resources.

Student Employment Steering Committee

The Student Employment Steering Committee (SESC) was created in 2010 as a way to enhance student employment through recognition, networking, and professional development for supervisors and student employees. The SESC is a group of colleagues from departments across PSU including Academic Affairs (OAA), Enrollment Management & Student Affairs (EMSA), Finance & Administration (FADM), and Research & Strategic Partnerships (RSP).

Mission

The SESC is committed to elevating the learning experience for student employees and supervisors at PSU.

Contact Us

SESC is always looking for ideas and opportunities to develop the experience of student employees on campus. If you have an idea to share, please email sesc@pdx.edu. The committee will respond within 3 business days.