Problem
The problem the study aimed to address:
The study sought to assess the Bend Police Department's (BPD) performance in fostering community trust and engagement, aligned with its Five-Year Strategic Plan (2015–2020). Specifically, it examined perceptions of safety, trust in law enforcement, and satisfaction with police interactions to inform future public safety strategies.
General impact on the system and/or public:
The study's findings are crucial for guiding the BPD in improving its community policing efforts, ensuring efficient resource allocation, and addressing public safety concerns effectively. Enhancing trust and cooperation directly impacts crime prevention and the public's willingness to support police efforts.
Research Questions:
- Do residents feel safe?
- Do residents trust the police?
- Are police interactions perceived as fair?
- Has the BPD effectively managed public safety?
- Has the BPD successfully engaged with the community?
- How can the BPD enhance public trust and cooperation?
- What are the public’s primary safety concerns, and how should these be addressed?
Method and Analysis
Program Evaluated/Gaps Addressed:
The study evaluated gaps in public perception of safety, trust, and engagement with law enforcement while providing a feedback mechanism for the community to voice concerns and suggestions.
Data and Sample Size:
- A survey distributed to 4,000 households in Bend, Oregon, yielding 523 usable responses (13.1% response rate).
- The sample was largely representative of the community, with slight underrepresentation of younger adults (18–34 years) and overrepresentation of individuals aged 65+.
Analysis Used:
Quantitative data was analyzed using descriptive statistics and inferential tests to identify differences in perceptions of safety and trust across demographic groups. Open-ended responses were categorized for thematic analysis.
Outcome
Key Findings:
- Perceived Safety:
- High daytime safety reported across neighborhoods, parks, and Downtown Bend.
- Nighttime safety perceptions dropped significantly for parks and Downtown Bend.
- Trust and Police Interactions:
- Over 90% of respondents expressed willingness to cooperate with the BPD on public safety issues.
- 97% of respondents contacted by police felt respected, and 75% were satisfied with their interaction.
- Public Safety Concerns:
- Traffic offenses, harassment, and trespassing were noted as primary concerns.
- Violent and property crimes were prioritized for future focus.
- BPD Performance:
- Rated highly for availability and crime reduction but lower for communication and community involvement.
Implications or Recommendations:
- Increase police visibility, especially at night in Downtown Bend and city parks.
- Strengthen communication through traditional and digital means (e.g., social media, newsletters).
- Focus on relationship-building via foot and bike patrols.
- Address resource constraints by prioritizing non-enforcement-based interactions and utilizing non-sworn personnel.
- Develop targeted initiatives addressing traffic safety and community engagement.
This comprehensive study provides actionable insights for strengthening public safety and fostering trust between law enforcement and the community in Bend, Oregon.