Research - Erica Wagner

Editorial Boards

Information & Organization

Expertise

• Enterprise systems
• System implementation and use
• Making software work in organizations
• Sociomaterial negotiations

Honors

Best paper Award: “Translating ES-Embedded institutional logis through technological framing: An Indian-Based ES Implementation” (with G. Kathandil & S. Newell) presented at the European Conference on Informational Systems, Helsinki, Finland, June 9-11, 2011.

Best Publication of 2006 in Information Systems: "The creation of ‘best practice' software:  Myth, reality and ethics", Information and Organization, 2007, International Conference of Information Systems, Montreal, Canada.

Outstanding Educator, Cornell University's 2005 Merrill Presidential Scholar Lisa Ngai.

Faculty research advisor to Sara Lo the winner of Cornell University's School of Hotel Administrations annual student research award 2005

LSE Academy of Management SIGMIS Doctoral Dissertation Award Competition nominee, 2003.

Overseas Research Studentship for exceptional doctoral research within UK universities, 1999-2002.

LSE Research Studentship, average of 3,000STG per annum for 4 years, 1998-2002.

European Conference on Information Systems (ECIS) Doctoral Consortium, 2001. International

Conference on Information Systems (ICIS) Doctoral Consortium, 2001.

Grants

National Science Foundation's (NSF) Digital Government project (2005) awarded $750,000 - 3 years - Natural Language Processing Support for eRulemaking, Cardie, C., Farina, C., Bruce, T., Wagner, E.

Faculty Innovation in Teaching Grant winner 2005, Cornell University.

Refereed Publications

Wagner, E., Moll, J. A., & Newell, S. (2011). A practice theory perspective of the hybridization of ERP. Management Accounting Research, 22, 181-197.

Wagner, E., Newell, S. & Piccoli, G., (2010) Understanding project survival in an ES Environment: A sociomaterial practice perspective, Journal of the AIS, 11(5) http://aisel.aisnet.org/jais/vol11/iss5/1/.

Ramiller, N., & Wagner, E., (2009) The element of surprise: An essay on social theory and actor-networks, Information Technology and People, 22(1): 36-50.

Wagner, E., & Newell, S., (2007) Exploring the importance of participation in the post-implementation period of an ES project: A neglected area, Journal of the AIS, 8(10), article 32.

Wagner, E., & Piccoli, G. (2007) A call to engagement:  Moving beyond user participation in order to achieve successful information systems design.  The Communications of the ACM, 50(12), 51 - 55.

Light, B., & Wagner, E. (2006) Integration in ERP environments: Rhetoric, realities and organisational possibilities, New Technology Work and Employment. 21(3), 215-228.

Wagner, E., Scott, S., & Galliers, R. D. (2006) The creation of ‘best practice' software:  Myth, reality and ethics, Information and Organization.  16(3), 251-275.

Wagner, E., & Newell, S. (2006) Repairing ERP: Producing social order to create a working information system. Journal of Applied Behavioral Science. 42(1), 40-57.

Wagner, E., & Newell, S. (2004). 'Best' for whom?: The tension between 'best practice' ERP packages and diverse epistemic cultures in a university context. Journal of Strategic Information Systems. 13(4), 305-328.

Piccoli, G., & Wagner, E. (2003). The value of academic research to the hospitality profession. Cornell Hotel and Restaurant Administration Quarterly. 44(2), 29-38.

Scott, S. V., & Wagner, E. (2003). Networks, negotiations and new times: The implementation of enterprise resource planning into an academic administration. Information and Organization, 13(4), 285-313. 

Non-Refereed Publications

Newell, S., & Wagner, E. (forthcoming 2010) Changing the story surrounding Enterprise Systems to improve our understanding of what makes ERP work in organizations. In Galliers, R D & Currie, W L (Eds),The Oxford Handbook on Information Systems, Oxford: Oxford University Press.

Newell, S., Wagner, E. & David, G. (2006) Clumsy information systems: A critical review of Enterprise Systems. In Desouza (Ed), Agile Information Systems: Conceptualization, Construction, and Management (pp. 163-177). Butterworth, MA, Butterworth-Heinemann.

Wagner, E., Howcroft, D. & Newell, S.  (2005). Editorial:  Special issue part II:  Understanding the contextual influences on enterprise system design, implementation, use and evaluation. Journal of Strategic Information Systems. 14(2), 91-95.

Howcroft, D., Newell, S., & Wagner, E. (2004). Editorial:  Understanding the contextual influences on enterprise system design, implementation, use and evaluation. Journal of Strategic Information Systems. 13(4), 271-277.

Wagner, E., Galliers, R.D. & Scott, S.V. (2004). Exposing best practices through narrative: The ERP example. In B. D. P. Kaplan, III Truex , D. Wastell , A. T. Wood-Harper , J. I. Degross, (Eds.), Relevant Theory and Informed Practice:

Looking forward from a 20 year perspective on IS research (pp. 433-451). Boston, MA: Klewer.

Wagner, E. (2003). Inter-Connecting information systems narrative research: An end-to-end approach for process-oriented field studies.  In Wynn, Whitley, Myers, De Gross, (Eds.), Global and organizational discourse about information technology (pp. 419-436). Boston, MA: Klewer.

Selected Conference Presentations

Kathandil, G., Wagner, E., & Newell, S. (2011). Translating ES-Embedded institutional logis through technological framing: An Indian-Based ES Implementation.” Presented at the European Conference on Informational Systems, Helsinki, Finland.

Wagner, E., & Kay, W. (2010). Enterprise systems projects: The role of liminal space & peacemaking in systems implementation, Academy of Management, Montreal, Canada.

Wagner, E., & Newell, S. (2010) Understanding project survival in an ES environment: A practice perspective, 18th European Conference of Information Systems, South Africa.

Ramiller, N., Davidson, E., Wagner, E., Sawyer, S. (2008). Turning products into services and services into products: Contradictory implications of information technology in the Service Economy. Panel presentation, IFIP 8.2 Working Conference, Toronto, Ontario, Canada.

Wagner, E., Tansley, C. and Newell, S. (2008) The liminality associated with project teams: Exploring and explaining some of the problems of ES project implementations, European Conference of Information Systems.

Farina, C., Cardie, C., Bruce, T. & Wagner, E. (2006) Whitepaper: Better inputs for better outcomes: Using the interface to improve e-rulemaking. In 7th Annual International Conference on Digital Governance Research, San Diego.

Wagner, E. (2005). Creating a working information system by embracing the liminal space of ERP projects. Panel presentation: Critical Insights into the Organisational Implications of Enterprise Resource Planning Systems, Academy of Management conference, Hawaii.

Wagner, E., Newell, S. (2005) Making software work: Producing social order via problem solving a troubled ERP implementation. In International Conference on Information Systems, Las Vegas.

Wagner, E. (2004).  Narrative action-nets: An approach to help theorize the creation of IT artifacts during process-oriented field studies. In Americas Conference on Information Systems. New York.

Wagner, E. (2004) An actor-network perspective on time(s). Panel Presentation: Time, Times, and Timing: Taking temporality seriously in IS research, International Conference an Information Systems, Washington, D.C.

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