Inclement Weather Policy
The Rec Center always closes and delays opening when the university does so due to inclement weather.
Since the Rec Center may operate earlier or later than the university's decision-making process, delayed openings and early closures may happen independently of university closures. If bad weather is expected, we will announce a delayed opening, which will start at 8 a.m., by 10:30 p.m. the night before. Weekend times may vary. However, if the university decides to close or delay, the university decision takes precedence. Check pdx.edu/recreation for Rec Center specific openings and closures. Our top priority is ensuring the safety of our staff and guests. We appreciate your patience during any inclement weather closures.
General Guidelines
The University Faculty/ Staff/ Alumni and Student Conduct Codes are enforced at all times. Non-compliance with these Codes may be referred to the Office of Human Resources or the Dean of Student Life for Portland State community members. Campus Rec reserves the right to deny or restrict facility use to anyone who refuses to comply with the policies set forth in this handbook.
Use of the Rec Center is considered a privilege. Mature and respectful conduct is expected and required at all times. Campus Rec staff reserve the right to remove any member or guest from the area if they exhibit behavior that is believed to be unsafe or inappropriate.
Campus Rec staff has authority over facility conduct and use of equipment. A patron who fails to follow these rules may be given a warning. If a CREC staff member has requested compliance with policy, but the patron has refused, the patron may be asked to leave the Student Rec Center. Failure to comply with requests of the staff may also result in suspension of facility privileges.
To facilitate Portland State University’s mission of teaching and learning consistent with a state institution of higher education, the Rec Center requires its patrons to maintain a safe and appropriate environment.
Refund Policy
All Refunds must be done in person at Member Services in the Rec Center (unless otherwise noted), be accompanied by a receipt and photo ID and be issued to the original payment method.
Non-refundable
- All food & beverage
- All access cards
- Rec Clubs dues
- IM Play Passes
- Day Use Towels
- SnoPark Passes
- Used Gear Sale items
- Gear rentals
Refundable within 7 days of purchase
- Merchandise - such as goggles, swimming caps, ear plugs. Items must be in original condition unless damaged, defective or incorrect.
- Membership, Term Lockers and 30 Day Towels
- Punch Passes - only refundable if no punches have been used
- PT session - only refundable if no sessions have been used
Refundable up to 7 days before the first session/pre-trip meeting. No refund given less than 7 days prior to the first session/pre-trip meeting
- Aquatics and safety certifications, clinics and lessons
- Group Fitness Instructor Training and Personal Training Classes
- Outdoor Program activities. Patrons must come into the Outdoor Program Office (505 SW Harrison Street) in person for a refund within 7 business days of cancellation. No refund will be issued after this deadline.
Policies of events, classes or services contracted with outside vendors may supersede our policy.
Cash/Check Refund
All cash and check refunds are issued via check from PSU Cashiering. A cash/check refund needs to be initiated within the timelines above at Campus Rec. Return of payment may take up to four weeks for the refund to be processed. Community Members need to complete a PSU Substitute W9 Form.
Photo/Video Policy
Photo/Video Permission Form
If you are interested in taking photos and/or video footage inside the Rec Center for academic purposes, you must read through the procedures and guidelines below and submit the Photo/Video Permission Form at least 5 business days prior to when you want to take photos / video. Submitting this form is not a guarantee of approval. If approved, you will receive confirmation via e-mail that will provide you the authorization you need to enter the facility and take photo/video footage.
- Photography and videography are permitted in Campus Rec facilities (ASRC and Stott Field) for personal and academic use, with the exception of the pool*, restroom and locker room spaces, and during Group X fitness classes. All photography and videography are strictly prohibited in these spaces and classes.
- Personal privacy of patrons must be respected. You must have the explicit consent of every person who may be identified in any photo or video. Photography/videography of minors (individuals under the age of 18) requires permission of a parent or guardian.
- Taking photos or video of identifiable individuals without their consent is strictly prohibited. Patrons have a right to decline being photographed/filmed at any time.
- Campus Rec staff reserve the right to ask any patron to cease taking photos/video if they suspect policy violation. Any violation is cause for immediate removal from Campus Rec facilities and possible suspension.
- Taking photos and videos must be done in a safe manner, must not interfere with Campus Rec operations and must not disrupt other patrons’ activity.
- Campus Rec staff occasionally photograph and film patrons to promote Campus Rec. All patrons sign a liability release that includes a photo/video release for Campus Rec to use such photos/video in promotional materials. Patrons have a right to decline being photographed/filmed at any time.
*Some exceptions are made with prior approval from Campus Rec marketing and aquatics staff. Complete the Photo/Video Permission Form at least five (5) business days in advance for consideration. Requests are reviewed on a case-by-case basis and are not guaranteed approval. Exceptions are also made during select special events and designated youth swim lessons.
Personal Use
- Personal use is defined as photo and video of yourself, friends or family obtained in an informal manner exclusively for personal/private use. Permission is not required for photography/videography for personal use.
- Cameras with interchangeable lenses are not permitted for personal use.
Academic Use
- Campus Rec supports and recognizes the need of students to take photo/video as part of their academic coursework.
- Academic use is defined as media obtained/reproduced exclusively for academic purposes, including class projects.
- Students wishing to take photos or video in Campus Rec facilities for academic use must have permission in advance. To request permission, complete the Photo/Video Permission Form at least five (5) business days before the anticipated time you wish to shoot photo/video. Requests are reviewed on a case-by-case basis and are not guaranteed approval.
- All precaution must be taken to prevent any damage to the facility. Any damage incurred during the shoot will be assessed to the individual(s).
- Students must wear an official Campus Rec photo/video badge at all times to demonstrate to Campus Rec staff that permission to take photo/video for academic use was granted. Badges are provided upon check in at Member Services. Students appearing on camera are exempt from wearing a badge.
Student News Media & External News Media
Please contact crecmarketing@pdx.edu to arrange photography/videography of people/spaces and to request interviews.
Commercial Use
Please contact Brittany Goltry, Senior Coordinator of Marketing & Communications, at bgoltry@pdx.edu or 503.725.2962 with commercial photography/videography requests. All commercial requests will be coordinated and approved in collaboration with Portland State's Campus Events & Student Union Services.