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MIM Professor Melanie Billings-Yun publishes book on negotiating in business
The book was published by Jossey-Bass (San Francisco, CA: 2010). In this book, international negotiation expert and mediator Billings-Yun shows that the key to winning unbeatable, long term results in today's economic landscape is to negotiate solid long term relationships. In five clear steps, Billings-Yun takes the pain out of negotiation with her proven GRASP method. Filled with real-life examples, the book shows how fairness, honesty, empathy, flexibility, and mutual problem-solving lead to sustainable success.
Learn more about Dr. Billings-Yun and her research on her profile page.
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Rebecca Arcos »
It’s a woman’s prerogative to change her mind—something Rebecca has done three times in her choice of career.